• Greet and assist guests with a friendly and professional demeanor
• Prepare and serve coffee, espresso drinks, and other beverages to the hotel’s quality standards
• Handle cash and card transactions accurately, ensuring proper cash handling procedures
• Maintain cleanliness and organization of the coffee shop, including workstations, equipment, and seating areas
• Restock supplies and ingredients as needed to ensure a seamless operation
• Provide information on menu items, making recommendations based on guest preferences
• Adhere to all health and safety guidelines, including food safety and sanitation standards
• Manage inventory and report any shortages or discrepancies to the manager
• Work various shifts, including mornings, evenings, weekends, and holidays
• Perform other duties as assigned by the management team

Minimum Education:

• High School diploma or equivalent

Minimum Experience:

• TAPs Card certification preferred (21+ preferred for this position, as we do serve alcohol as well)
• Food Handler’s Card certification
• Previous experience as a barista or in a similar customer service role, preferably in a high-volume coffee shop or café
• Familiarity with coffee brewing equipment and techniques
• Familiarity with serving alcoholic beverages to guests

Skills/Abilities:

• Strong customer service and interpersonal skills
• Ability to prepare a variety of coffee beverages accurately and efficiently
• Excellent verbal communication skills
• Proficiency in handling cash transactions and using point-of-sale systems
• Ability to work quickly and efficiently under pressure in a fast-paced environment
• Strong attention to detail and commitment to maintaining high standards of service
• Ability to multitask and manage time effectively
• Knowledge of food safety and sanitation regulations
• Passion for coffee and a willingness to learn about new products and techniques

• Competitive salary plus tips and comprehensive benefits package
• Health and dental, plus life insurance coverage
• 401(k) retirement savings plan to secure your future
• Opportunities for professional growth and advancement within the hotel
• Work in a supportive and dynamic environment that fosters professional and personal development

Interested candidates can apply online or in person at the Hotel Captain Cook HR office. HR Office hours are Monday through Friday, 8am-4pm.

Hotel Captain Cook is committed to diversity and inclusivity in our workplace and is an Equal Opportunity Employer.