• Greet guests promptly, professionally, and with a warm demeanor
• Seat guests according to seating chart and guest preferences, providing clean and accurate menus
• Monitor restaurant sections to ensure seating flow is balanced
• Coordinate with the Front Desk for room charge accuracy and billing instructions
• Manage guest waitlists, provide accurate wait times, and communicate updates as needed
• Ensure dining areas are clean, well-organized, and prepared for service
• Assist with special guest requests such as highchairs, accessibility needs, or celebrations
• Communicate with servers and kitchen staff regarding large groups or special circumstances
• Assist in handling guest complaints or inquiries, escalating issues to management when necessary
• Follow opening and closing procedures in the absence of a Restaurant Manager
• Assist with setting up the dining area for special events or large parties
• Exhibit good personal hygiene and maintain a professional appearance throughout the shift
• Perform other duties as directed by management

Minimum Education

• High School diploma or GED equivalent preferred

Minimum Experience

• One year restaurant host/hostess experience preferred
• Food Handler’s Card certification required

Skills/Abilities

• Strong interpersonal, oral, and written communication skills
• Demonstrates integrity, honesty, and a cooperative attitude
• Professional appearance and a polite, positive demeanor
• Excellent reasoning and problem-solving abilities
• Strong teamwork skills and a genuine desire to serve people

• Competitive salary plus tips and comprehensive benefits package (for qualifying employees based on hours worked-continued below)
• Health and dental
• 401(k) retirement savings plan to secure your future
• Opportunities for professional growth and advancement within the hotel
• Work in a supportive and dynamic environment that fosters professional and personal development

Interested candidates can apply online or apply in person at the Hotel Captain Cook HR office. HR office hours are 8am-4pm Monday through Friday.

Hotel Captain Cook is committed to diversity and inclusivity in our workplace and is an Equal Opportunity Employer.