Job Opportunities

Available Positions

Housekeeping Associate

Location: The Hotel Captain Cook

Type: Full Time

The renowned Hotel Captain Cook, a beacon of hospitality excellence, is in search of a dedicated Housekeeping Associate to join our esteemed team. We pride ourselves on providing an immaculate environment for our guests, and our housekeeping staff plays an instrumental role in upholding this commitment to quality.

Key Responsibilities:

  • Maintain cleanliness and hygiene standards of guest rooms, ensuring they are ready for new arrivals and providing daily service for stay-over guests.
  • Replenish room amenities, towels, linens, and other guest room essentials.
  • Attend to guest requests promptly, including additional supplies or specific cleaning needs.
  • Inspect rooms for repairs or fixtures that are not working properly and report any issues to the maintenance department.
  • Work diligently to ensure public areas, such as hallways and lobbies, are clean and tidy.
  • Use cleaning chemicals and equipment in accordance with prescribed safety standards.
  • Respond to guest feedback and concerns professionally, ensuring guest satisfaction.
  • Collaborate effectively with other hotel departments to ensure smooth operations and guest satisfaction.
  • Adhere to hotel's lost and found policies and procedures.

Qualifications:

  • High school diploma or equivalent is preferred.
  • Previous experience in hotel housekeeping or a related field is beneficial but not mandatory.
  • Strong attention to detail and commitment to ensuring spaces are clean and presentable.
  • Ability to work effectively both independently and as part of a team.
  • Physical stamina and ability to lift, push, and pull up to 30 pounds, and stand for extended periods.
  • Proficiency in English. Knowledge of additional languages is a plus.
  • A dedication to adhering to safety procedures and using cleaning supplies correctly.

Benefits:

  • Competitive remuneration based on expertise and experience.
  • Union Benefits available after 7 months of continuous service.
  • Comprehensive Medical and Dental Coverage.
  • 401k Retirement Scheme.
  • Opportunities for professional advancement and career growth.

The Hotel Captain Cook is a testament to luxurious accommodation and exemplary guest service. Our team members are integral to maintaining this legacy. If you're driven, passionate about maintaining high standards of cleanliness, and eager to contribute to the success of a prestigious hotel, we invite you to apply.

The Hotel Captain Cook champions Equal Opportunity Employment.

Note: Management retains the right to alter or modify job duties as necessitated by the operational demands.

Potential candidates are encouraged to submit their applications online via our official website.

Thank you for considering a future with The Hotel Captain Cook. Your dedication to creating a spotless environment for guests will be valued and rewarded in our esteemed establishment.

Evening Host - Crow's Nest Restaurant

Location: Crow's Nest Restaurant, Hotel Captain Cook

Type: Part-Time, Evening Position

The renowned Hotel Captain Cook, synonymous with luxurious accommodations and impeccable service, is seeking a professional and polished Evening Host to join our prestigious team at Crow's Nest, our fine dining restaurant. As the Evening Host, you will set the tone for an unforgettable evening by warmly welcoming guests and providing them with the highest level of service from the moment they step into our restaurant.

Key Responsibilities:

  • Greet guests with enthusiasm and courtesy upon their arrival and during their departure, making them feel valued and welcome.
  • Efficiently manage reservations, waitlists, and seating arrangements to maximize guest satisfaction and restaurant capacity.
  • Answer guest inquiries about menu options, restaurant amenities, and general information about the Hotel Captain Cook.
  • Collaborate with the service and kitchen staff to ensure a smooth operation and excellent guest experience.
  • Maintain a polished and organized host stand and entrance area, setting the atmosphere for a premium dining experience.
  • Coordinate special events, VIP visits, and other special dining arrangements as needed.
  • Check coats and personal belongings for guests as part of the full-service experience.
  • Adhere to the dress code and maintain a professional appearance and demeanor at all times.

Qualifications:

  • High School diploma or equivalent.
  • Prior experience as a host, hostess, or in a guest service role in a fine dining or upscale restaurant setting is preferred.
  • Experience with OpenTable reservation software is a plus.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills with the ability to multitask in a fast-paced environment.
  • Professional appearance and demeanor are required; no facial piercings or tattoos are allowed.
  • Ability to stand for extended periods.

Benefits:

  • Competitive remuneration based on expertise and experience.
  • Union Benefits available after 7 months of continuous service.
  • Comprehensive Medical and Dental Coverage.
  • 401k Retirement Scheme.
  • Opportunities for professional advancement and career growth.

At The Hotel Captain Cook, we believe that our team is the cornerstone of our reputation for excellence. If you are committed to the highest standards of hospitality and are keen to grow your career in a luxury setting, we would be delighted to hear from you.

The Hotel Captain Cook champions Equal Opportunity Employment.

Note: Management reserves the right to alter or otherwise modify job responsibilities as required to meet the needs of the business.

Interested candidates, please apply online on our official website.

We thank you for considering a rewarding career at the Crow's Nest Restaurant in The Hotel Captain Cook. Your passion for exceptional service is the key to our continued success.

Expediter - Crow's Nest Restaurant

Location: Crow's Nest Restaurant, Hotel Captain Cook

Type: Part-Time, Evening

Known for its tradition of luxury and a standard of service that is unparalleled, the Hotel Captain Cook is seeking an Expediter to join our elite team at Crow's Nest Restaurant, our fine dining establishment. As an Expediter, you will serve as the critical link between our kitchen and dining room, ensuring a seamless flow and exceptional dining experience for our guests.

Key Responsibilities:

  • Act as the liaison between the kitchen and front-of-house staff to ensure accurate and timely delivery of orders.
  • Manage the sequence and timing of food orders to maintain consistent service levels.
  • Verify the presentation, quality, and accuracy of dishes before they are served.
  • Facilitate the efficient transfer of prepared dishes from the kitchen to the dining room, ensuring timely service to guests.
  • Coordinate the management of 86ed items (out-of-stock items), ensuring all staff are informed and menu adjustments are made as needed.
  • Communicate efficiently with servers and bartenders about any changes or delays in food preparation.
  • Assist in plate garnishing and basic food preparation tasks.
  • Ensure the cleanliness and organization of the kitchen pass-through window.
  • Comply with all food safety and hygiene regulations.
  • Collaborate with the team to solve operational challenges and improve service excellence.

Qualifications:

  • Previous experience in a similar role, preferably in a fine dining or upscale restaurant setting.
  • Strong understanding of restaurant operations and high-end culinary requirements.
  • Exceptional organizational skills and attention to detail.
  • Excellent communication abilities to effectively coordinate between kitchen and front-of-house staff.
  • Ability to work in a high-pressure, fast-paced environment.
  • Willingness to stand for extended periods and lift up to 30 pounds.
  • Food handler's certification required.

Benefits:

  • Competitive remuneration based on expertise and experience.
  • Union Benefits available after 7 months of continuous service.
  • Comprehensive Medical and Dental Coverage.
  • 401k Retirement Scheme.
  • Opportunities for professional advancement and career growth.

We at the Hotel Captain Cook place enormous value on the collective skills and dedication of our staff. If you have a passion for fine dining and meet our qualifications, we invite you to join our team and contribute to our commitment to exceptional service.

The Hotel Captain Cook champions Equal Opportunity Employment.

Note: Management reserves the right to change or otherwise modify job responsibilities as required to meet the needs of the business.

Interested candidates, please apply online on our website.

Thank you for considering a career at the esteemed Crow's Nest Restaurant within the Hotel Captain Cook.

Morning Host - The Pantry

Location: The Pantry, Hotel Captain Cook

Type: Part-Time, Morning Position

The iconic Hotel Captain Cook, recognized for its commitment to outstanding service and genuine hospitality, is searching for a dedicated Morning Host to welcome guests at The Pantry, our cherished breakfast restaurant. As the first point of contact, the host plays a pivotal role in setting the tone for our guests' morning dining experience.

Key Responsibilities:

  • Warmly greet guests upon arrival, ensuring they feel welcome and attended to.
  • Efficiently manage restaurant waitlists, and seating arrangements, maximizing guest satisfaction and restaurant occupancy.
  • Provide information to guests about menu items, special promotions, and general information about The Pantry and Hotel Captain Cook.
  • Coordinate with the kitchen and service staff to be informed about wait times, special requests, or guest concerns.
  • Address guest feedback or concerns with professionalism and grace, ensuring guest satisfaction.
  • Maintain the cleanliness and organization of the host stand and entrance area.
  • Assist in coordinating and managing special events or large groups.
  • Uphold the high standards and reputation of The Pantry and Hotel Captain Cook.

Qualifications:

  • High School diploma or equivalent.
  • Previous experience as a host, hostess, or in a guest service role, preferably in an upscale restaurant or hotel environment.
  • Excellent interpersonal skills with a cheerful and approachable demeanor.
  • Strong organizational skills with an ability to multitask in a fast-paced environment.
  • Ability to stand for extended durations.
  • Proficiency in English, with knowledge of additional languages considered a plus.

Benefits:

  • Competitive remuneration based on expertise and experience.
  • Union Benefits available after 7 months of continuous service.
  • Comprehensive Medical and Dental Coverage.
  • 401k Retirement Scheme.
  • Opportunities for professional advancement and career growth.

At The Hotel Captain Cook, we believe that our team's dedication and passion are the cornerstones of our success. If you possess a genuine love for hospitality and thrive in creating memorable guest experiences, we'd love to hear from you. Be a part of our journey to elevate morning dining to new heights at The Pantry.

The Hotel Captain Cook champions Equal Opportunity Employment.

Note: Management retains the right to alter or modify job duties as necessitated by the operational demands.

Interested candidates are encouraged to submit their applications online via our official website.

We are grateful for your interest in shaping mornings at The Hotel Captain Cook's The Pantry.

Front Desk Associate

Location: The Hotel Captain Cook

Type: Full Time

The esteemed Hotel Captain Cook, recognized for delivering unmatched hospitality and top-tier services, is currently seeking a dedicated Front Desk Associate to enrich our dedicated team. The chosen candidate will be instrumental in assisting our cherished guests with their registration and checkout, furnishing vital information on special requests, events, and attractions within our establishment, while upholding our revered hotel standards.

Key Responsibilities:

  • Liaise with PBX to ensure timely delivery of guest messages.
  • Collaborate with Reservations to manage guest arrivals and departures, ensuring room assignments and special requests are seamlessly addressed.
  • Coordinate with Bellmen for escorting guests to rooms and managing airline arrivals.
  • Communicate with Housekeeping for timely guest room cleanup and provision of amenities.
  • Interface with Janitorial/Maintenance to ensure impeccable lobby conditions, efficient room repairs, and any relevant cleanup or repair tasks.
  • Efficiently process guest check-ins and checkouts.
  • Manage guest transactions, balance cash drawers, and handle other financial tasks.
  • Prepare pertinent reports and records related to daily room occupancy.
  • Facilitate both individual and group reservations.
  • Promptly send and receive faxes on behalf of our guests.
  • Undertake additional duties as assigned.

Qualifications:

  • High School diploma or its equivalent.
  • Minimum of 1 year of experience in either an accounting role or guest service domain. Previous experience in a hotel setting is a plus.
  • Proficiency in PC-based word processing, database programs, and spreadsheet applications.
  • A bondable individual with at least 2 years of experience in cash handling and customer service roles.
  • Strong command of the English language. Proficiency in additional languages is a bonus.
  • Familiarity with Microsoft Word/Excel for Windows 95, coupled with the ability to adapt to other computer software swiftly.
  • Robust interpersonal, problem-solving, and reasoning capabilities.
  • Exceptional organizational skills and a flair for operating efficiently in a fast-paced setting.
  • The physical capacity to stand throughout the shift, barring break and meal intervals.

Benefits:

  • Competitive remuneration based on expertise and experience.
  • Union Benefits available after 7 months of continuous service.
  • Comprehensive Medical and Dental Coverage.
  • 401k Retirement Scheme.
  • Ample avenues for professional advancement and career growth.

The Hotel Captain Cook holds a prestigious reputation, and our team's dedication is pivotal in perpetuating this legacy. If you're a spirited individual passionate about the world of hospitality and align with our requirements, we'd be excited to hear from you. Join us in our mission to consistently offer unparalleled service to our esteemed guests.

The Hotel Captain Cook champions Equal Opportunity Employment.

Note: Management retains the right to alter or modify job duties as necessitated by the operational demands.

Candidates eager to be a part of our legacy are encouraged to apply online via our official website.

Your interest in forging a path at The Hotel Captain Cook is sincerely appreciated.

Fletcher's Host

Location: Fletcher's, Hotel Captain Cook

Job Description

Situated on the main level, Fletcher’s marries the elegance of a classic English pub with the rich flavors of Italian cuisine. We are on the hunt for a Restaurant Host/Hostess who not only mirrors this unique blend but also delivers a memorable experience for our patrons — whether they're savoring a starter at the bar or indulging in a full-service meal.

Key Responsibilities

  1. Extend a warm greeting to guests, guiding them between a casual bar experience or an intimate dining setting.
  2. Efficiently manage reservations and the waitlist to ensure a smooth transition of guests within the pub.
  3. Act as the crucial liaison between the bar, kitchen, and serving staff, guaranteeing the prompt delivery of our exquisite dishes and varied drink options.
  4. Ensure the reception area reflects the standard of the Hotel, keeping it clean and inviting.
  5. Preserve Fletcher's esteemed tradition of impeccable service and hospitality in our distinct Italian-English pub atmosphere.

Requirements

  1. An innate drive for stellar hospitality coupled with an appreciation for Italian fare and the English pub ambiance.
  2. Prior experience in a comparable role, ideally in a dynamic restaurant setting similar to Fletcher's.
  3. Stellar multitasking and organizational skills.
  4. An inviting and vibrant personality.
  5. Openness to working a range of shifts, including evenings, weekends, and holidays.
  6. Knowledge of reservation systems would be advantageous.
  7. Applicants must not have visible facial piercings or tattoos.

Benefits:

  • Competitive remuneration based on expertise and experience.
  • Union Benefits available after 7 months of continuous service.
  • Comprehensive Medical and Dental Coverage.
  • 401k Retirement Scheme.
  • Ample avenues for professional advancement and career growth.

At The Hotel Captain Cook, our team is as significant as the unmatched services we offer. If you are enthusiastic about the hospitality sector and match our criteria, we'd love to connect with you. Enhance our crew and help us amplify our dedication to providing an unparalleled breakfast experience to our esteemed patrons.

The Hotel Captain Cook champions Equal Opportunity Employment.

Note: Management retains the right to alter or modify job duties as necessitated by the operational demands.

Potential candidates are encouraged to submit their applications online via our official website.

We appreciate your interest in building a career at The Hotel Captain Cook.

Grill Cooks

Must be available to work weekends.

Union Benefits after 7 months, Medical, Dental Insurance and 401K available. Salary DOE

The Hotel Captain Cook is an Equal Opportunity Employer.

Note: The management reserves the right to change or otherwise modify job responsibilities as required to meet the needs of the business.

Interested candidates, please apply online on our website.

Thank you for considering a career at The Hotel Captain Cook

Security

Job Summary:

 The employee provides protection of the Hotel, guests and staff from events such as assault, theft, vandalism, harassment, and other disruptive incidents. Individuals must have integrity, honesty, and a cooperative attitude towards job and personnel. This is a 40-hour-a-week position with overtime possibilities.

Required Qualifications:

  • At least one year of law enforcement, military or security experience, preferably working in building security.
  • Applicant will be required to successfully complete a pre-hire physical and drug test

Job Functions:

  • Enforce Hotel policies and procedures.
  • Provide protection of Hotel, Guests, and Staff from such events such as assault, theft, vandalism, harassment and
  • other disruptive incidents
  • Perform security patrols of the Hotel.
  • Respond to general alarms, power outages, broken water/power lines and security breaches of any kind
  • Utilize Microsoft Office and other commonly used computer programs Observe and Report all major incidents.
  • Maintain radio/telephone communications.
  • Ability to work in a constant state of alertness in a safe manner Willingness to perform other duties as required.
  • Identify and respond to guests needs by providing excellent customer service to all patrons Build, strengthen, and maintain collaborative relationships with others inside and outside the department.
  • Must maintain a neat, clean, and well-groomed professional appearance while on duty in accordance with Hotel standards.
  • Capable of detaining person(s) while police are notified.
  • Checking IDS at the Whale's Tail from 10pm - 2am - twice a week.

Benefits: 

Full-time regular employees can enroll in health insurance, life insurance, 401k Retirement Plan and short-term disability insurance.

The Hotel Captain Cook is an Equal Opportunity Employer.

Note: The management reserves the right to change or otherwise modify job responsibilities as required to meet the needs of the business.

Interested candidates, please apply online on our website.

Thank you for considering a career at The Hotel Captain Cook

Banquets

Banquet Table Attendant:

This position is responsible for providing food and beverage service to hotel guests and the general cleanliness during the banquet function.  He/she is required to provide courteous, efficient service to the guests in conformance with the Preferred Hotel Standards.  This individual is required to acknowledge all patrons appropriately in passing and assist them with any special needs they may require.  Must be 21.

Banquet Bartender:

This position is directly responsible for the operation of the Banquet Bars and assures compliance with the Preferred Hotel Standards.  Individuals are also required to greet all guest appropriately and prepare and serve cocktails.  Must be 21, and available to work weekends.

The Hotel Captain Cook is an Equal Opportunity Employer.

Note: The management reserves the right to change or otherwise modify job responsibilities as required to meet the needs of the business.

Interested candidates, please apply online on our website.

Thank you for considering a career at The Hotel Captain Cook

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Note: Resumes will not be accepted without a Hotel Captain Cook application.

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