Join our Maintenance & Engineering team as a Maintenance Technician, where you will be pivotal in maintaining the hotel's operational efficiency. Your role will include a broad range of maintenance tasks, from plumbing and electrical work to HVAC, refrigeration, and general repairs. This position requires the ability to lift weights of up to 50 pounds regularly and over 50 pounds occasionally. As a vital member of our team, you will ensure our hotel remains a comfortable, safe, and welcoming environment for all guests and staff.
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Concierge
Department: Front Office
Location: Anchorage, Alaska
Date Posted: April 30, 2024
As the Concierge at the Captain Cook Hotel, your primary role is to ensure our guests' satisfaction by providing prompt, efficient, courteous, and professional service. You will be the go-to person for guests seeking assistance and information, playing a key role in making their stay memorable and seamless.
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Part-Time Bartender at The Whale’s Tail, Hotel Captain Cook
Department: Food and Beverage
Location: Whale’s Tail
Date Posted: February 22, 2024
Join our vibrant team at The Whale's Tail, the energetic lounge and nightclub at Hotel Captain Cook, as a Part-Time Bartender. Ideal for those who excel in a dynamic nightlife setting, this role is an exciting opportunity to showcase your mixology skills and dedication to top-notch customer service. Currently, the position covers Friday and Saturday nights from 5 PM to 2:30 AM, with potential for expanded hours.
Greet, assist, and provide guests with accurate information about the hotel amenities, local attractions, events, dining options, and more.
Answer inquiries, offer recommendations, and provide detailed information on various activities such as trips, excursions, sports events, concerts, and plays.
Maintain an up-to-date listing of the operating hours for all hotel facilities, local attractions, and events.
Assist future guests by responding promptly to requests for information.
Provide details on dining options within the hotel and in the surrounding area, and assist with securing dining reservations.
Secure reservations for guest excursions, sports events, concerts, and plays, ensuring a smooth and enjoyable experience.
Constantly update Concierge information books to ensure the provision of accurate and timely information.
Handle all guest requests with complete and accurate information, ensuring satisfaction and a positive experience.
Qualifications
Minimum Education: High School diploma or equivalent.
Minimum Experience: At least 2 years of experience in a hotel or guest service environment, demonstrating the ability to manage stress and interact effectively with the public. Knowledge of the local area and events is essential.
Skills/Abilities: Exceptional interpersonal skills, with a focus on problem-solving and reasoning. The ideal candidate will have a polite and personable attitude, a professional appearance, strong organizational skills, and the ability to thrive in a fast-paced environment. Must be bondable and capable of handling transactions.
General Requirements:
Proven ability to communicate effectively, both verbally and in writing.
Flexibility to work various shifts, including evenings, weekends, and holidays, as required to meet guests’ needs.
Proficiency in additional languages is a plus, catering to a diverse guest population.
Benefits
Competitive salary and benefits package.
Health and dental, life insurance.
401(k) retirement savings plan.
Opportunities for professional growth and development within the hotel.
A supportive and dynamic work environment.
Application Process
Interested candidates can apply online or submit an application in person at the Hotel Captain Cook HR office.
Hotel Captain Cook is committed to diversity and inclusivity in our workplace and is an Equal Opportunity Employer.
Part-Time Bartender at The Whale’s Tail, Hotel Captain Cook
Key Responsibilities
Beverage Expertise: Masterfully prepare and serve a variety of cocktails and non-alcoholic beverages, adhering to our signature recipes and accommodating guest preferences.
Guest Relations: Deliver outstanding service to ensure guests have a memorable and enjoyable visit.
Transaction Management: Handle payments efficiently, managing transactions with accuracy.
Bar Upkeep: Maintain the cleanliness and organization of the bar area, ensuring a tidy and well-ordered environment.
Inventory Control: Keep stock levels of liquor, mixers, and bar essentials optimally balanced.
Additional Responsibilities: Assist in monthly inventory counts and other tasks as needed.
Qualifications
Demonstrated experience in bartending, with a solid grasp of diverse drink recipes and bartending techniques.
Excellent communication skills and the ability to interact personably with guests.
Capacity to thrive in a fast-paced, lively nightclub atmosphere.
A customer-focused, friendly demeanor.
Availability to work on Fridays and Saturdays during late hours.
Professional, well-groomed appearance, adhering to the no visible facial piercings or tattoos policy.
Benefits
Competitive salary with tips.
Health and dental insurance.
401(k) retirement savings plan.
Career advancement opportunities within the Hotel Captain Cook hospitality group.
A dynamic and supportive work environment.
Application Process
Interested candidates can apply online or submit an application in person at the Hotel Captain Cook HR office.
Hotel Captain Cook is committed to diversity and inclusivity in our workplace and is an Equal Opportunity Employer