Job Opportunities

The Host/Hostess is responsible for creating a welcoming and organized dining experience for guests. This role involves greeting guests, managing reservations, seating guests efficiently, and ensuring smooth communication between the front-of-house and other departments. The Host/Hostess is expected to provide excellent customer service, answer guest inquiries, assist with special requests, and maintain the cleanliness and organization of the host station. Additionally, this role requires managing guest flow, assisting with payment processes when needed, and supporting the overall guest experience in line with hotel and restaurant standards.

The BEC provides tables, chairs, staging, podiums, easels, and all details of complete room sets as specified in the Banquet Event Orders (BEOs); ensuring all standards are adhered to in accordance with Banquet Standards Operating Procedures. Assist groups with their in-house Audio and Visual needs.

The Door Person is responsible for providing a warm and professional initial greeting to guests entering the Hotel from 4th Avenue. This position ensures a welcoming atmosphere, maintains driveway cleanliness and organization, and assists guests with transportation and directions. The ideal candidate demonstrates excellent customer service skills, local knowledge, and a commitment to creating exceptional guest experiences.

The Accounting Specialist is responsible for performing a variety of accounting and administrative tasks, primarily for the Hotel Captain Cook. Responsibilities include managing billing and collections, assisting hotel guests with billing inquiries, and performing reconciliations for hotel and restaurant sales. Additional duties involve cross-training within the Accounting Department, managing inventory for department supplies, and handling phone and mail communications as needed.

The Host/Hostess is responsible for creating a welcoming and organized dining experience for guests. This role involves greeting guests, seating guests efficiently, and ensuring smooth communication between the front-of-house and other departments. The Host/Hostess is expected to provide excellent customer service, answer guest inquiries, assist with special requests, and maintain the cleanliness and organization of the host station. Additionally, this role requires managing guest flow, assisting with payment processes when needed, and supporting the overall guest experience in line with hotel and restaurant standards.

The Maintenance Engineer is responsible for the daily maintenance and upkeep of East Side Storage, the Laundry Plant, Mountain View Shopping Center, and Eagle River properties. This role involves responding to maintenance requests and other projects as assigned, ensuring all work is completed efficiently and effectively while maintaining the value and appearance of the properties.

This position is responsible for providing food and beverage service to guests, preparing the workstation for the shift, and maintaining the cleanliness of the dining area. The individual must greet all patrons appropriately and assist with information and special requests. Additionally, this role includes duties typical of a restaurant busser, such as clearing tables, resetting tables, and supporting their fellow waitstaff as needed to ensure efficient service to every guest.

This position is responsible for providing food and beverage service to guests, preparing the workstation for the shift, and maintaining the cleanliness of the dining area. The individual must greet all patrons appropriately and assist with information and special requests. Additionally, this role includes duties typical of a restaurant server, such as clearing tables, resetting tables, and supporting their fellow waitstaff as needed to ensure efficient service to every guest.

The Security Officer is responsible for providing protection for the hotel, guests, and staff from incidents such as assault, theft, vandalism, harassment, and other disruptive occurrences. This role requires an individual with integrity, honesty, and a cooperative attitude toward both the job and fellow personnel. The Security Officer is a key part of maintaining a safe and welcoming environment at the hotel, ensuring that all hotel policies and procedures are enforced while providing exceptional customer service to all guests.

This position is responsible for providing food and beverage service to guests, preparing the workstation for the shift, and maintaining the cleanliness of the dining area. The individual must greet all patrons appropriately and assist with information and special requests. Additionally, this role includes duties typical of a restaurant server, such as clearing tables, resetting tables, and supporting their fellow waitstaff as needed to ensure efficient service to every guest.

The Steward at our large hotel property, which features five on-site restaurants, in-room dining service, and banquet facilities, is responsible for maintaining a clean and efficient kitchen environment. This position involves various cleaning and maintenance duties within a high-volume kitchen setting, ensuring all surfaces, equipment, and utensils meet health and safety standards. The Steward must have strong attention to detail, physical fitness, and the ability to work effectively on graveyard shifts.

The Front Desk Clerk at Hotel Captain Cook is responsible for delivering exceptional service to guests, ensuring a smooth registration and checkout process, and providing information on special requests, events, and attractions within the hotel. This role requires maintaining the highest standards of professionalism and hospitality, acknowledging all patrons courteously. Strong typing and computer skills are essential. This is a full-time union position with hours from 3-11pm.

The Crow's Nest Restaurant Manager will be responsible for leading and overseeing daily restaurant operations. Key duties include supervising and scheduling staff, ensuring compliance with Hotel Standards for cleanliness and hygiene, managing front-of-house activities, and handling public relations and guest interactions. The ideal candidate will demonstrate outstanding guest service abilities, possess strong accounting skills, and have a comprehensive understanding of cost management, especially in relation to labor and alcohol expenditures.

This position is responsible for maintaining the hotel's operational efficiency. Your role will include a broad range of maintenance tasks, from plumbing and electrical work to HVAC, refrigeration, and general repairs. This position requires the ability to lift weights of up to 50 pounds regularly and over 50 pounds occasionally. As a vital member of our team, you will ensure our hotel remains a comfortable, safe, and welcoming environment for all guests and staff.