• Manage billing, collections, and renewals for Captain Cook Athletic Club, including processing new member contracts and promotions
• Assist hotel guests in resolving billing disputes and credit card issues
• Investigate and resolve credit card disputes
• Reconcile and audit sales receipts from all restaurant outlets
• Process credit card payments through the property management system and manage deposits from hotel and restaurant outlets
• Crosstrain with accounts payable and accounts receivable desks to provide coverage as needed
• Maintain inventory of Accounting Department supplies
• Handle incoming calls, screening and forwarding as appropriate
• Process and distribute departmental mail
• Perform other duties as assigned by management.

Minimum Education

• High school diploma or equivalent required

Minimum Experience

• Minimum of two to four years of experience in accounting, preferably in credit card processing and accounts payable

Skills/Abilities

• Excellent customer service skills and attention to detail
• Strong proficiency in Microsoft Excel
• Accurate data entry and strong organizational skills
• Ability to work independently and as part of a team
• Strong written and verbal communication skills
• Knowledge of the Squirrel Point of Sale system, Maestro Property Management system, and Shift4 payment gateway preferred but not required

• Competitive salary and comprehensive benefits package (health, dental, vision, 401 (k) retirement savings plan, and life insurance coverage)
• Opportunities for professional growth and advancement within the hotel
• Paid Vacation

Interested candidates can apply online or apply in person at the Hotel Captain Cook HR office. HR Office hours are Monday through Friday, 8am-4pm.

Candidates must pass a pre-employment drug screening and background check, including a credit check, to be eligible for employment.

The Hotel Captain Cook is committed to diversity and inclusivity in our workplace and is an Equal Opportunity Employer.