• Maintain assigned post at all times, ensuring professional and courteous interactions with guests.
• Greet all guests in alignment with Preferred standards, creating a positive first impression.
• Collaborate with Bell staff to address guest needs and special requests promptly.
• Ensure the cleanliness and organization of the circular driveway while managing traffic flow.
• Arrange transportation services, including taxi cabs, shuttles, and valet parking.
• Provide guests with event information, directions, and assistance as needed.
• Hold and maintains a valid Alaska driver’s license to operate vehicles as required.
  • Perform other duties as assigned by the Bell Captain, Concierge, or Front Desk Manager.

Minimum Education

• High School diploma or equivalent

Minimum Experience

• At least 1 year of customer service experience, preferably in guest services.
• Familiarity with the Anchorage area and local events within the state.
• Proven ability to interact effectively with the public in a fast-paced environment.

Skills/Abilities

• Strong interpersonal skills and a professional demeanor.
• Excellent command of the English language (knowledge of a foreign language is an advantage).
• Polite attitude and a commitment to delivering exceptional guest service.
• Ability to operate moving vehicles safely and responsibly.

• Competitive salary and comprehensive benefits package
• Health and dental
• 401(k) retirement savings plan to secure your future
• Opportunities for professional growth and advancement within the hotel
• Work in a supportive and dynamic environment that fosters professional and personal development

Application Process

Interested candidates can apply online or apply in person at the Hotel Captain Cook HR office.

Hotel Captain Cook is committed to diversity and inclusivity in our workplace and is an Equal Opportunity Employer.