This position is responsible for ensuring our guests' satisfaction by providing prompt, efficient, courteous, and professional service. Your key role will be checking in and out tour reservations, assign all tour rooms, coordinate with housekeeping the arrival time, work closely with tour directors/Princess Representatives for special requests or room requirements. You will be labeling and making keys for incoming tour arrivals and providing the bellmen with arrival lists and update them of any changes. As a vital member of our team, you will ensure our hotel remains a comfortable, safe, and welcoming environment for all guests and staff.

The Front Desk Clerk at Hotel Captain Cook is responsible for delivering exceptional service to guests, ensuring a smooth registration and checkout process, and providing information on special requests, events, and attractions within the hotel. This role requires maintaining the highest standards of professionalism and hospitality, acknowledging all patrons courteously. Strong typing and computer skills are essential. This is a full-time union position with hours from 3-11pm.